WELCOMING COMMITTEEDuck Creek Tire would not be the same without this lovely girl walking the show room. Shelby is a self proclaimed ASE Certified shop mascot. To her, customer service is greeting each and every customer with a waggin tail! Those with food come first of course. Shelby resides in LeClaire with Ron. In her free time when she's not hard at work she enjoys eating, and getting her belly rubbed. Shelby loves any car that has a window that will roll down to feel the wind blow through her hair. She is also the chairman of the Shelby treat fund and is always accepting donations.
OWNER & PRESIDENTEMAIL: RON@DUCKCREEKTIRE.COM
Ron is a self-proclaimed “car geek”. His parents met at a dealership and it’s been in his blood ever since. Being in this industry is, “the only thing I’ve ever done” starting from his 16th birthday up in Dubuque, Iowa. (That gives him over 27 years experience if you’re counting!) Ron’s favorite part of coming to work every day is getting to interact with customers and help them with their maintenance concerns. Ron is married to his lovely wife, Amy and has one son, Mitch and his dog, Shelby. In his free time, Ron coaches his son’s baseball team, enjoys anything with wheels, and works with the rest of the Duck Creek Tire & Service staff to sponsor local teams, the United Way and the Wildwood Ranch. Ron’s dream car list includes a Shelby Cobra, Porsche 911, or a Buggati.
Email him at Ron@duckcreektire.com
GENERAL MANAGEREMAIL: KEENAN@DUCKCREEKTIRE.COM
PHONE: 563-579-8622 - CELL 563-355-1464 - STORE
Keenan is a Goodyear G3 tire expert bringing 9 years of automotive experience to the Duck Creek Tire & Service team. Keenan strives to make sure you, the customer, leaves Duck Creek Tire safe & happy, stopping at nothing to make sure that happens. He wants you to feel like your the only customer he's worked with that day, giving you his full attention. This davenport resident bought his first house 8 months ago, where his fiancé and 9 month old son live! He is set to get married June 10th, 2017!! If he had his way he would be spinning his wheels in a Porsche 911 Turbo.
Email him at Keenan@duckcreektire.com
Service ManagerEMAIL: MATT@DUCKCREEKTIRE.COM
PHONE: 563-355-1464 - STORE
Matt Returns home with 13 years of experience to bring to the table, 9 of which years right here at Duck Creek Tire & Service! Matt is a Goodyear G3X tire EXPERT, as well as Michelin Tire Certified. To Matt, customer service means doing anything he can to have the customer leave here feeling happy and satisfied with that little feeling in their stomach that we went above and beyond for them. When he's not working tirelessly here for you he enjoys fishing with his wife Mellissa, his 3 children Noah, Jack & Ellie, and just relaxing at home with his dog Oscar and cat Fiona. Matt is so dedicated to serving his customers he travels in from Geneseo, IL everyday! If matt had his way he would be driving Bugatti Veyron Super Sport on his way to volunteer for Boy Scout & Customer Service Champions.
Office ManagerMichellien brings 10+ years of experience to the Duck Creek Tire & Service Family. She has her Associates degree in Liberal Arts & Book Keeping, and Accounting Management. She believes that customer service is providing the customer with knowledgeable & timely service with a smile! This davenport native resides in her home town with her two children, and if she could drive them around in her dream vehicle it would be a GMC Terrain. In Michellien's free time she likes to spend time with her children, being an active member of the Third Missionary Baptist Church, and Volunteering for different basketball organizations such as the QC Ballers!
SERVICE ADVISOREMAIL: RUSTY@DUCKCREEKTIRE.COM
Rusty has been helping customers with all of their automotive needs now for 2 years here at Duck Creek Tire & Service! He is an ASE certified service consultant as well! Rusty belives you have to do your very best to make sure every customer is happy, if you don't do that you'll run out of customers sooner or later! When he's not here helping keep your car in tip top shape, this Die-Hard Cubs fan enjoys watching the games, golfing, and enjoying time with his family! All though he's from the Rockford area, Rusty currently resides in Rock Island with his wife Jennifer, and 4 year old son Emmett. When Emmett is out of school and Rusty gets his way he too will hopefully be driving around in a Porsche 911.